Video Replay: CRM in the Age of Digital Disruption
If you’re a marketer grappling with the challenges brought on by digital disruption, and missed my webinar, “CRM in the Age of Digital Disruption” you can catch a video replay below.
During the informative 30 minutes I discussed that the keys to success are:
- Applying customer relationship management best practices
- Understanding and implementing new technologies
- Having a partner who can help assess options, craft engaging experiences and provide measurable results
- Embracing the opportunities that digital disruption has made available
- …and I even managed to throw in a joke here and there
CRM in the Age of Digital Disruption - A Webinar
I hosted a Webinar for Wilson today, titled “CRM in the Age of Digital Disruption.”
The session covered how brands can apply CRM best practices to succeed in a world where consumers seem to have a great deal more control than they used to.
Consumers have so many devices these days - and they can decide what device to use, when they want to use it, and HOW they use it (often using them all simultaneously). This can often lead marketers to feel they’ve lost control of how to deliver their message in a clear and concise way.
During an informative 30 minutes I discussed that the keys to success are:
- Applying CRM best practices in new and innovative ways
- Understanding and implementing new technologies
- Having a partner who can help assess options, craft engaging experiences and provide measurable results
- Embracing the opportunities that digital disruption has made available
- ….and I even managed to throw in a self-deprecating joke here and there.
